Influence is Everywhere

Influence is everywhere and everywhere doesn’t get the credit. Several years ago Strategy 3 worked on a campaign for a client who was celebrating a milestone year.  Their budget was bigger for the big year and money was being spread around to just about...

Whoomp!  There it is —And There It Is Again (And Again)

What a 1993 rap beef can teach you about recycling your content In the summer of 1993, two songs hit the airwaves at almost exactly the same time. Tag Team dropped “Whoomp! (There It Is)” while Miami group 95 South released the nearly identical...

What’s the Half-Life of a Truth?

I recently came across this question, and it’s been on and off my mind for weeks now.  If I really wanted to write about it, this blog would never end.  Since I’m a huge fan of both nuance and brevity, the cognitive dissonance is real.  But here’s what...

How do your customer’s make decisions?

If you build it, they might come, and luck is only part of it.  If you’re a magnetic personality with a big network, regularly making the rounds in different circles, you’ll have better luck.  This is because most customer journeys start with a referral.  That is, if...

Google’s Latest Update Signals the End of Quick-Win Marketing

If your website analytics looked strange this fall, you’re not imagining it. Many small and medium-sized businesses saw impressions drop, average ranking improve, and click-through rates rise all at once. It feels contradictory, but it reflects a major change in how...

Reducing Friction Builds Trust Faster

You can explain everything perfectly and still lose people halfway through. The problem isn’t always confusion. When a site makes visitors pause, wait, or second-guess a button, momentum dies. That resistance is friction. It’s what turns curiosity into fatigue before...

Questions & Incomplete Information

Please tell me “What’s In It For Me.” And make it quick! Incomplete information or questions left unanswered cause our brains to go negative, fill in the gaps with the worst-case scenario and say no to whatever is on offer. This means that the worst thing you can do...

What is the Purpose? Who is the Audience?

When we get off track, like most of us do, it’s good to get back to two basic questions: What is our purpose and who is our audience? For example, is the purpose of your social media to get likes and engagement or to build trust and credibility? If you can do both,...

The Compound Effect of Consistency

Why Your Brand is Your Business’s Most Valuable Asset Picture this: Two contractors show up to give you quotes. The first arrives in an unmarked van, wearing a plain t-shirt, with a handwritten estimate on a scrap of paper. The second pulls up in a clean,...